Do you have a physical store?

Our store is located in the center of Barcelona in the street Petritxoll nº12 next to Las Ramblas in Barcelona.

What payment systems can I use to make a purchase?

Currently in this online store you can pay by Paypal system, credit card, bank transfer and cash on delivery.

Can I buy online and pick up at the physical store?

Yes, you can make a purchase and pick it up at the store. Once you have chosen this option at the purchase gateway, you must call (+34) 93 207 69 22 to specify the day and time of collection. To pick up your purchase you must have previously made the payment, we will confirm it and specify when you can pick it up. Do not show up without calling in advance to prepare the order.

Do you offer services and products to other stores?

That's right, we are wholesale suppliers to stores. Find out how to order online B2B.

How long does it take to send an order?

In this online store we have the commitment to deliver your order in Spain (peninsula) between 2 and 3 working days since your order is completed. This includes handling, packaging and shipping.

Since the payment is made, the estimated preparation time in store is 24 hours, and the order can be sent the same day of payment or the next working day. The estimated delivery time for the carrier is 24/48 hours. These are estimated times and may differ in some cases from the actual time.

If you pay by credit card we depend on the payment confirmation from the bank which is usually about 48 hours.

In some cases, the product may be out of stock in our warehouse and we have to request it from the supplier in your country of origin so it may take approximately 15 days. In this case you will be notified of the delivery time by phone or email.

Do the prices of the products include taxes?

All prices shown on the website already include taxes and VAT.

How much are the national shipping costs?

The shipping costs to Spain and Andorra are 6.99 euros and to Portugal 10 euros.

Orders over 70 euros, free shipping for shipments to Spain, (except special promotions such as Blackfriday, except shipments to the Balearic and Canary Islands and payments with cash on delivery).

EXCEPTIONS FREE SHIPPING COSTS:

*IN SPECIAL CAMPAIGNS AND PROMOTIONS (BLACKFRIDAY), IN PURCHASES OVER 70 euros IF THE CORRESPONDING SHIPPING COSTS ARE APPLIED ACCORDING TO WEIGHT / DESTINATION.

* FOR PURCHASES PAID IN CASH ON DELIVERY OVER 70 euros, NO FREE SHIPPING COSTS WILL APPLY.

How much are international shipping costs?

International shipping costs vary according to weight, volume of the product and country to be sent. That is why in the purchase gateway you have a simulator that will offer you the final price with shipping costs included. You can use this tool to check the final price before buying. Anyway if you follow the purchase process at the end you will be able to see the total price with the shipping costs included.

Do you ship to Argentina and Chile?

Currently we do ship to Argentina and Chile. We ship to most countries in the Americas. If you pass by our physical store in Barcelona inform yourself about the advantages of TAX free.

Who can benefit from TAX Free?

You can benefit from TAX free if you live outside the European Union, in the Canary Islands, Ceuta, Melilla, Andorra, Gibraltar. If your purchase is physically produced in the peninsula, you are entitled to a VAT refund.

From January 1st, 2019, the new regulations contained in the Law 37/1992, of December 28th, of the Value Added Tax are applied.

You can obtain, if you meet certain conditions, a refund of Value Added Tax (VAT), for the goods you have purchased during your stay in Spain.

Conditions that must be met:

Make purchases in a shop that offers the electronic DIVA tax free form (from 1 January 2019 it will be compulsory to use it). It will be managed through Global Blue.

Orders made must be of a personal nature, i.e. with no commercial purpose.

The traveler must provide a passport number, ID card or any other document admitted by law that proes residence outside the EU.

They must take the purchased goods to their country of habitual residence within three months from the date of purchase.

Once you have made your purchases, the merchant will give you a DIVA tax free form generated from our stores through the Global Blue Application.

When you leave Spanish territory, you will have to validate the DIVA document: Before the expiry of the third month following the month in which you bought the goods, when you leave the European Union. Remember to take your purchases with you, (they should not be invoiced before the form is validated).

How do I validate the DIVA Document? You can validate your forms in Spain, directly using the interactive terminals of the "DIVA" system, without having to go through the customs service offices.

WHERE can I find a "DIVA" interactive terminal? The "DIVA" interactive terminals are usually located near the customs offices, located at the exit points of the Spanish territory (international airports, seaports, land borders or at the tourist office in the centre of Barcelona).

Tax agency information (link)

https://www.agenciatributaria.es/AEAT.internet/Inicio/La_Agencia_Tributaria/Aduanas_e_Impuestos_Especiales/_Presentacion/Procedimientos_y_gestiones_en_la_Aduana/_PARTICULARES/Viajeros/_INFORMACION/Compras__Devolucion_IVA/_INFORMACION/_Folletos_informativos_/Folleto_DIVA__devolucion_IVA_VAT___/Folleto_DIVA__devolucion_IVA_VAT___.shtml

Can I buy a refund instead?

The cash on delivery system is only valid for orders from Spain and Andorra. The cash on delivery system is the only one that has a small surcharge of 3% added to the shipping costs mentioned above. The cash on delivery system is only valid for orders from Spain and Andorra.

If I have a doubt, how can I contact you?

Any doubt about shipping costs you can contact the manager of the fishing shop by the contact form on the website, by phone: (+34) 93 207 69 22 or write an email to the following email: flyshop @salmon2000.com we also have at your disposal the whatsapp at 680115341.

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